All platform areas

CRM & Sites

One dependable record for every customer and site.

Customer, contact and site information stays connected to the commercial, operational and service history that gives it meaning.

Features

Capabilities supporting this part of the Helix platform.

Customer, contact and site records
Linked quotes, jobs, assets and documents
Searchable operational history
Company-aware access and visibility
Clear navigation between related records
Richer relationship and account insights
Customer segmentation and service opportunities
Integrated communication timelines
Broader import and data-quality tooling

Workflow at a glance

01

Know the customer

02

Understand the site

03

See the full history

Better context
Fewer duplicate records
More consistent service