All platform areas
CRM & Sites
One dependable record for every customer and site.
Customer, contact and site information stays connected to the commercial, operational and service history that gives it meaning.
Features
Capabilities supporting this part of the Helix platform.
Customer, contact and site records
Linked quotes, jobs, assets and documents
Searchable operational history
Company-aware access and visibility
Clear navigation between related records
Richer relationship and account insights
Customer segmentation and service opportunities
Integrated communication timelines
Broader import and data-quality tooling
Workflow at a glance
01
Know the customer
02
Understand the site
03
See the full history
Better context
Fewer duplicate records
More consistent service
Connected domains